Support
Get help with Deploy Hatch accounts, deployments, billing, and security concerns.
GitBranch & deployments
Include the project name, deployment ID, and what you expected to happen.
Plans & billing
Use Manage billing for payment methods and cancellation. For entitlement issues, include your account email but never card details.
Security or abuse
Describe the concern and affected resource. Never include passwords, API keys, tokens, or private keys.
Service problem
Include the approximate time, visible error message, project, and deployment ID when available.
Contact support
Support email has not been configured for this environment.
Set NEXT_PUBLIC_SUPPORT_EMAIL before public beta to activate the support contact link.
Before contacting support
Check the project deployment detail and logs first. Include identifiers and timestamps rather than copying sensitive environment values.