Terms of Service

Pre-launch terms for using Deploy Hatch. Last updated August 25, 2026.

Pre-launch draft: these terms are a product-readiness template and should receive professional legal review before public commercial launch.

1. The service

Deploy Hatch provides hosted build, deployment, runtime, logging, and related management tools. Features may change during beta, and beta functionality may be interrupted or unavailable.

2. Your account

You are responsible for accurate account information, safeguarding credentials, activity performed through your account, and maintaining access to connected services such as GitHub. You must promptly report suspected unauthorized access.

3. Your applications and content

You retain ownership of code and content you submit. You grant Deploy Hatch the limited permission necessary to copy, build, store, transmit, and run that material solely to provide and secure the service. You represent that you have the rights needed to deploy it.

4. Acceptable use

You must follow the Acceptable Use Policy. We may restrict or suspend workloads that threaten the platform, other users, third parties, or the security and reliability of the service.

5. Plans, billing, cancellation and refunds

Paid plans are recurring subscriptions processed by Stripe. The price and billing interval shown at checkout apply until changed or canceled. Plan changes and cancellation are managed through the billing portal. Unless a checkout or written offer expressly says otherwise, cancellation stops future renewal and service remains subject to the paid entitlement through the applicable paid period.

Except where required by law or expressly stated otherwise, charges already paid are non-refundable. Failed payments, chargebacks, cancellation, or a downgrade may restrict new deployments or resource increases. Existing workloads may also be affected when a subscription or account is no longer entitled to paid resources.

6. Availability and changes

We do not promise uninterrupted or error-free operation. Deployments depend on external systems, networks, repositories, package registries, and infrastructure outside our control. We may modify, discontinue, or limit beta features and plan allocations.

7. Security

You are responsible for application-level security and for secrets, dependencies, and code you deploy. Deploy Hatch applies platform safeguards described on the Security page, but no service can guarantee absolute security.

8. Termination

You may stop using the service at any time. We may suspend or terminate access for material policy violations, abuse, security risk, nonpayment, or when required to protect the service or comply with law.

9. Disclaimers and liability

The beta service is provided on an “as is” and “as available” basis to the extent permitted by applicable law. Final warranty disclaimers, liability limits, governing law, dispute terms, and entity identification must be completed with legal counsel before commercial launch.

10. Contact

Questions about these terms can be submitted through Support.